At HeatPackUSA, we believe that access—to both essential shipping supplies and online resources—should be inclusive. We are committed to making our website accessible to the widest possible audience, regardless of ability, so that every e-commerce seller, retailer, and logistics partner can easily explore, order, and grow their business with us online.
Our Commitment
As a trusted provider of America’s finest heat packs and shipping warmers, HeatPackUSA is continuously working to enhance the accessibility of our website. Whether you ship a few packages a week or thousands a day, we want all of our customers and partners to have barrier-free access to our products, tools, and resources.
Conformance Status
HeatPackUSA strives to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the globally recognized standard for digital accessibility. While we actively pursue full compliance, some content or third-party components may not yet be fully optimized. We conduct regular reviews and updates to improve usability and inclusivity for everyone.
How We Support Accessibility
To ensure a smooth and accessible experience, we’ve implemented a variety of features and tools:
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Accessibility Interface – Users can customize fonts, spacing, contrast, and more.
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AI-Powered Background Application – Adapts the website’s structure for compatibility with assistive technologies.
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ARIA Labels & Semantic HTML – Enhances screen reader support for tools like JAWS, NVDA, VoiceOver, and TalkBack.
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Full Keyboard Navigation – Includes Tab, Shift+Tab, Enter, Spacebar, Alt+1 (screen reader mode), Alt+2 (skip to content), and additional shortcuts.
Accessibility Profiles Available
Our platform offers preset accessibility modes to support various user needs:
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Epilepsy Safe Mode – Disables flashing content
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Vision Impaired Mode – High contrast and enlarged fonts
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Cognitive Disability Mode – Simplified interface with additional context
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ADHD Friendly Mode – Reduces visual distractions
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Blind Users Mode – Full screen reader compatibility
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Keyboard Navigation Mode – Ideal for users with motor impairments
Additional Accessibility Features
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Adjustable font size, spacing, and style
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High-contrast, dark mode, and monochrome display options
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Option to pause animations and transitions
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Link, heading, and interactive element highlights
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Virtual keyboard and print-friendly page views
Supported Platforms & Technologies
HeatPackUSA’s website is optimized for compatibility with the most widely used systems and technologies, including:
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Browsers: Chrome, Firefox, Safari, Edge, Opera
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Operating Systems: Windows, macOS
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Assistive Technologies: JAWS, NVDA, VoiceOver, TalkBack
Ongoing Improvement
Accessibility is an ongoing priority at HeatPackUSA. Although some limitations may arise from third-party integrations or legacy content, we are committed to addressing any issues promptly. Our team also conducts manual audits and screen reader testing to proactively improve the user experience. Feedback is always welcome and used as part of our continuous improvement process.
Need Assistance?
If you experience difficulty accessing any part of our website or have ideas for improvement, please reach out to us:
📧 Email: info@heatpackusa.com
Our team is ready to help and ensure your browsing experience is seamless and accessible.
Legal Disclaimer
While we strive for complete accessibility at all times, some limitations may occur due to third-party services or older software. Nevertheless, HeatPackUSA remains fully committed to identifying and resolving accessibility-related issues in a timely and effective manner.
Thank you for choosing HeatPackUSA—where reliability, warmth, and accessibility come standard.